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Return Policy

Return Policy

Greetings from Westhood, where your satisfaction is our primary concern. We aim to provide you not only with high-quality products but also with a seamless and transparent shopping experience. Please take a moment to acquaint yourself with the comprehensive details of our return policy:

  1. Return Eligibility:
  • Enjoy the flexibility of returning products within a generous window of 5 days from the date of receiving your delivery.
  • Ensure the returned product is in its original condition, unused, and includes all original packaging to expedite the return process.
  1. Return Process:
  • Access your personalized Westhood account on our website to initiate the return process conveniently.
  • Navigate to the user-friendly Return Portal where you can furnish essential details such as the order number and reason for return.
  • Once your return request gains approval, carefully follow the provided instructions to securely package the item, ensuring a smooth pickup process.
  1. Pick-Up Arrangements:
  • Our dedicated logistics team will promptly arrange for the pickup of the returned product from the address you've provided, streamlining the entire process within 2-3 days.
  1. Refund and Charges:
  • Customers will receive a refund for the returned product, with a nominal return charge of Rs. 150/- deducted from the total amount.
  • The return charge is instituted to cover the logistics and processing costs associated with handling returns, allowing us to continue providing exceptional service.
  1. Exchange Option:
  • Explore the alternative of exchanging the product for another item of equal or lesser value. Our diverse range ensures you find the perfect match for your preferences.
  • Exchange transactions are processed with the same level of care and efficiency as returns.
  1. Return Portal Benefits:
  • Leverage the advantages of our user-friendly Return Portal on the Westhood website, offering a seamless and transparent return experience.
  • Keep a close eye on the status of your return, receiving timely updates on the progress of your refund or exchange for your peace of mind.
  1. Customer Support:
  • Westhood is committed to exceptional customer service. Should you encounter any challenges or have questions, our knowledgeable and responsive customer support team is at your disposal.
  • Feel free to reach out to us at, and we'll promptly address any concerns or queries you may have.


  • To ensure a frictionless return process, kindly adhere to the specified timelines and conditions outlined above.
  • Your understanding and cooperation are highly valued as we continue to enhance your shopping experience with Westhood.

Thank you for choosing Westhood—we are honored to serve you with excellence.


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